COVID-19 Notice Detail

Home Resource Center COVID-19 Notice Detail

Coronavirus (COVID-19) Update

Lena State Bank has been monitoring the recent situation in regards to the Coronavirus (COVID-19) and, like you, are taking the necessary precautions to keep our staff, customers and community safe. With that safety in mind, we have decided to close our lobby to the general public beginning at noon on Tuesday, March 17th.  We will review the situation on a daily basis and update you as needed.  Our drive-up window will still be open normal business hours and fully functioning. Extra services may be available.

We understand many of our loyal customers are in need of financial advice during this time, and we are committed to meeting your needs. If you need to meet with one of our bankers, we will schedule visitors by appointment only. Please contact us at 815-369-4901 to set up an appointment if needed. Again, our drive-up window will remain open for normal banking transactions.

It has been recommended by local and federal health departments for consumers to avoid any unnecessary social interaction. We highly encourage you to take advantage of the below electronic financial services during this time. For information on how to sign up for these services, please contact us at 815-369-4901 or visit our website www.lenastatebank.com.

Online Banking – Available 24/7

  • Check your balances
  • Transfer money
  • Pay bills
  • P2P (person to person) payments
  • View your eStatements
  • Send us a message

Mobile Banking – Available 24/7

  • Mobile Deposits
  • Check your balances
  • Transfer money
  • Pay your bills
  • P2P (person to person) payments

Digital Wallet – Apple and Google Pay

  • Use your phone to pay for purchases in-store to minimize exposure to other surfaces.

Use our ATM, drive-up and night deposit services, conveniently located at the bank.

The CDC recommends the below precautions to stay healthy. More information can be found on their website, www.cdc.gov.

  • Wash your hands frequently with soap and water for 20 seconds or use hand sanitizing gel.
  • Avoid contact with those who are sick and practice social distance.
  • Avoid touching your face.
  • Stay home if you are sick.
  • Cover your cough with your elbow and sneeze within a tissue.
  • Clean and disinfect often with an EPA-registered household disinfectant.
  • Call your doctor with any concerns.

Lastly, fraudsters always pick the worst time to strike. Don’t forget to be aware of Coronavirus email scams. Use precaution when clicking on unknown online sources or opening emails with information on the virus. Remember, Lena State Bank will never call you asking for your card number, personal PIN or account number(s). Please contact the bank at 815-369-4901 immediately if you receive such a call requesting this information.

Thank you,

Curtis Derrer, President & CEO

There has been a rise in fraud schemes related to the Coronavirus (COVID-19) Pandemic. Read this Public Service Announcement for more information about what to look for to protect yourself from scammers!